Return & Refund Policy

Effective Date: July 10, 2025

At PoweredSpark.com, we strive to provide high-quality products and customer satisfaction. If you are not completely satisfied with your purchase, please review our return and refund guidelines below.

📦 Return Eligibility

Returns must be initiated within 30 days of delivery.
Items must be unused, unopened, and in original packaging.
Supplements and personal care items that have been opened or used are non-refundable for hygiene and safety reasons.
Proof of purchase (order number or receipt) is required.

❌ Non-Returnable Items

Opened or used supplements
Beauty or skincare products that have been opened or tampered with
Items marked as final sale or clearance
Gift cards or digital products

💸 Refund Process

Once we receive and inspect your returned item, we will notify you by email.
If approved, your refund will be processed to your original payment method within 5–10 business days.
Shipping costs are non-refundable unless the return is due to our error (e.g., damaged or incorrect item).

📬 How to Start a Return

Email us at poweredspark@gmail.com with your order number, the item(s) you wish to return, and the reason. Our support team will guide you through the process and provide a return address if eligible.

📦 Exchanges

We currently do not offer direct exchanges. If you need a different item, please initiate a return (if eligible) and place a new order separately.

📍 Damaged or Incorrect Items

If you receive a damaged or incorrect item, contact us within 3 days of delivery with photos of the product and packaging. We will work quickly to resolve the issue at no extra cost to you.